ICG Bet values the privacy of every member. This document clearly explains the types of information we collect, how it is used, and the security measures we take to protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010.
We believe privacy is a fundamental right of every individual. Here are the six core commitments of icg bet to ensure your personal data is always fully protected.
All data transmitted between your device and icg bet servers is protected using industry-standard 256-bit SSL encryption. This means your sensitive information — such as banking details and passwords — cannot be read by any third party during transmission.
ICG Bet members' personal data is accessible only by authorised staff with a legitimate job requirement. All access to the member database is logged and continuously monitored to detect any suspicious activity.
ICG Bet operates in full compliance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data collection and processing practices adhere to the applicable legal provisions in Malaysia.
ICG Bet never sells, rents, or trades members' personal data to any third party for marketing or commercial purposes. Your data belongs to you, and we respect the trust you place in us.
You have the full right to access, correct, or request the deletion of your personal data held by ICG Bet at any time. The request process is straightforward and can be completed through your account settings or by contacting our support team.
You can opt out of receiving any marketing communications from ICG Bet at any time with ease. These subscription preferences can be managed directly from your account settings without needing to contact customer support.
Important Note: This Privacy Policy applies to all users of the ICG Bet platform, including the icgbet.bet website and the official ICG Bet mobile app. By registering for or using any ICG Bet service, you consent to the collection and use of your personal information as described in this document.
ICG Bet collects your personal information through several channels as you interact with our platform. The following are the categories of information we collect and the purposes for which they are collected:
| Data Category | Type of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, ID card number, ID card image | KYC verification, legal compliance |
| Contact Data | Email address, phone number, residential address | Account communications, customer support |
| Financial Data | Bank account number, bank name, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Account security, fraud prevention |
| Usage Data | Gaming records, betting history, game preferences | Service improvement, responsible gaming compliance |
We only collect information that is strictly necessary to provide the services you request. ICG Bet does not collect sensitive information such as medical records, religious beliefs, or the political views of our members.
Personal data collected by ICG Bet is used for lawful and defined purposes only. We do not process your data beyond the scope described below:
ICG Bet does not use members' personal data for any automated profiling purposes that could materially affect your rights or interests without your knowledge.
ICG Bet maintains a strict policy of never selling members' personal data. However, there are limited situations where we need to share certain information with trusted third parties to enable our services to function properly:
All third parties we engage with are required to comply with data protection standards equal to or higher than our own. We do not permit third parties to use your data for their own purposes beyond the services they provide to icg bet.
Cross-Border Data Transfers: In cases where data must be transferred outside of Malaysia, ICG Bet ensures adequate protections are in place through industry-standard binding data transfer agreements.
ICG Bet continuously invests in state-of-the-art security infrastructure to keep your personal data safe. The technical and organisational protection measures we implement include:
While we take all reasonable steps to protect your data, no digital system can guarantee 100% security. In the event of a significant data breach, icg bet will notify affected members within the timeframe required by applicable law.
We encourage you to take an active role in securing your account by using a strong password, enabling 2FA, and never sharing your login credentials with anyone.
As an icg bet member, you have the following rights regarding your personal data in accordance with Malaysia's Personal Data Protection Act 2010. You may exercise these rights at any time by contacting our support team:
You have the right to obtain a copy of the personal data we hold about you. Such requests will be processed within 21 business days.
You may request corrections to any inaccurate or outdated personal data at any time through your account settings.
Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal record-keeping obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time, without giving any reason.
You may request your personal data in a machine-readable format for transfer to another service provider if required.
You may request a restriction on the processing of your data while a related investigation or query is in progress.
To exercise any of the rights above, please contact the icg bet data protection team via Live Chat or our official support email. We will respond to every request within the timeframe required by law.
ICG Bet uses cookies and similar tracking technologies to enhance the user experience on our platform. The following are the types of cookies we use and their purposes:
You can manage and delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality and user experience of the ICG Bet platform.
ICG Bet retains your personal data for as long as your account is active or as long as necessary to provide services to you. Thereafter, we retain data for the periods required by applicable law:
Upon expiry of the designated retention period, your data will be securely deleted or anonymized in accordance with our certified data disposal procedures.
If you have any questions, concerns, or requests regarding the icg bet Privacy Policy or the use of your personal data, our Data Protection Officer (DPO) team is ready to assist you:
ICG Bet reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated to members via in-platform notifications or their registered email address. The latest version of this policy will always be available on this page, along with the date of the most recent update.
Please also read the following documents to fully understand your rights and responsibilities as an ICG Bet member.
Over 500,000 members in Malaysia have trusted icg bet as a safe, fair online gaming platform that fully respects every user's privacy.